LEGAL

Terms & Conditions

Last updated: September 2026 · wpilotai.site

1.Scope of Service & Licensing

WPilot AI is a dedicated WordPress plugin that integrates a secure, content-grounded conversational AI assistant into your web property.

Each purchase provides an active 12-month software license for your selected tier (Single Site, Growth — 5 Sites, or Agency Unlimited). This entitles you to core software updates, cloud-based retrieval-augmented answering infrastructure, and technical customer support throughout your paid term.

WordPress is a registered trademark of the WordPress Foundation. WPilot AI is an independent product and is not affiliated with or endorsed by the WordPress Foundation.

2.Fees, Taxes & Payment Processing

Pricing is transparent and fixed annually: $49/year for Single Site, $99/year for Growth — 5 Sites, and $199/year for Agency Unlimited. All transactions are securely processed via Razorpay using bank-grade 256-bit encryption.

An official tax receipt detailing applicable GST/VAT information is automatically dispatched to your billing email upon successful payment.

We reserve the right to modify pricing for new customers or subsequent renewals, but active subscriptions are protected from mid-term price increases.

3.License Key Allocation & Fair Deployment

A license key permits installation on the designated number of public production domains specified by your plan tier. Development environments, staging domains, and local test sites (.local, localhost, staging.*) are excluded from domain limits and remain free of charge.

Public distribution, reselling, or unauthorized sharing of license keys is prohibited. Agency tier subscribers are fully authorized to deploy and administer licenses across active client projects.

Keys detected on publicly accessible code repositories or flagged for abuse may be suspended after notice is provided to your account email.

4.Term Duration, Renewals & Cancellation

All licenses operate on a 12-month cycle from the date of checkout. We do not enforce unannounced automated recurring charges; annual renewal is handled as a standard manual checkout.

Canceling your plan simply means opting not to renew at the conclusion of your active 12-month period.

Upon license expiration, AI answering, index updates, and automated syncing pause, and the on-site widget gracefully reverts to a contact form. Your core WordPress installation, database, and theme remain entirely unaffected.

5.Refund Policy & Guarantees

Every WPilot AI license is protected by an unconditional 7-day money-back guarantee commencing on the original purchase date.

Every WPilot AI purchase carries an unconditional 7-day money-back guarantee from the original payment date. If you experience plugin conflicts, hosting limitations, or simply decide it is not the right fit, we refund your payment in full. For complete terms and refund processing times, visit our dedicated Refunds & Cancellations page.

6.Acceptable AI Usage & Content Responsibilities

The unlimited conversation allowance is provided for genuine human visitor engagement. Employing the service for automated stress tests, bulk web scraping, or unauthorized relay proxies constitutes a breach of fair use.

You agree not to index, sync, or transmit deceptive, defamatory, or unlawful materials. You maintain sole responsibility for all data synced from your WordPress repository.

While our retrieval framework emphasizes grounded citations to curb hallucinations, generative models may periodically output unexpected text. You are advised to review critical store information and never treat automated responses as legal, medical, or financial advice.

7.Service Availability & Support Standards

Our team provides email customer support Monday through Saturday. We typically respond to all inquiries within 24 hours.

We strive for 99.9% availability across our retrieval and indexing infrastructure. Essential maintenance windows will be communicated in advance via email whenever feasible.

8.Intellectual Property & Content Privacy

The WPilot AI plugin code, algorithms, interface designs, and brand marks are the proprietary property of the company.

Your website materials, articles, WooCommerce products, and customer dialogue logs remain 100% your property. Your indexed site content is used strictly to answer your visitors and is never utilized to train public foundation models.

All communication channels maintain strict encryption protocols as outlined in our security documentation.

9.Limitation of Liability

To the fullest extent allowed by relevant law, our cumulative aggregate liability for claims related to your use of WPilot AI is strictly capped at the total amount paid by you during the preceding 12-month term.

We shall not be held liable for indirect, incidental, special, or consequential damages, including loss of business revenue, missed customer leads, or unexpected server downtime.

10.Governing Law & Inquiries

These terms constitute a binding agreement between you and MyInscribe, the legal entity that develops and operates the WPilot AI product. These terms are governed by and construed in accordance with the substantive laws of India, excluding conflict-of-law provisions.

For licensing inquiries, billing questions, or assistance with terms, reach out directly to [email protected] or submit an inquiry through our Contact page.

Questions about these terms?

We reply within 2 hours on business days.

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